I had "Alice" answer a ticket (pet trade related, which to my knowledge are generally always routed to her to deal with) as recent as within the past...
Thank you thank you haha, will do :D Probably hold for a couple of months haha to see if there is any changes on the price but i doubt so for custom...
darkvger is correct, when he was available a few days ago, he did replace Bob as a challenger. Truthfully, I'm not too certain what he may have done...